THE LEGAL STUFF
Because your privacy matters.
Introduction
At RHMEDIA, I respect your privacy and understand the importance of protecting your personal information.
This Privacy Policy explains how I collect, use, store and protect your information when you visit my website, contact me about a project or work with me on a service.
By using my website or engaging with my services, you agree to the practices outlined in this Privacy Policy.
Information I Collect
When you contact RHMEDIA, submit an enquiry, request a quote or begin a project with me, I may collect personal information including but not limited to:
Your name
Email address
Phone number
Business or organisation name
Project details and requirements
Any files, content or information you choose to provide
I only collect information that is necessary to respond to enquiries, deliver my services and provide a better experience throughout each project.
How I Use Your Information
Some of the reasons I use the information I collect to:
Respond to enquiries and communicate about projects
Prepare quotes, proposals and project plans
Deliver website design, development, graphic design and sports media services
Provide updates throughout the project process
Provide post-launch support and assistance
Improve my website, services and client experience
I may also use non-identifiable website data to understand how visitors interact with my website and make improvements where necessary.
Client Projects & Content
When working on a project, I may receive access to materials provided by you including logos, images, brand assets, written content or other files.
I only use these materials for the purpose of completing the agreed project and delivering the requested services.
I do not share, reuse or distribute client materials without permission unless it is required to showcase completed work as part of my portfolio or marketing. Where possible, I will seek approval before publicly sharing project outcomes.
Sharing Your Information
I value your trust and do not sell, rent or trade your personal information.
I may share information with trusted third-party providers that help me operate my business and deliver services. These may include:
Website hosting providers
Website development platforms
Analytics providers
Payment providers
Email and communication services
These providers only receive the information required to perform their services and are responsible for protecting your information under their own privacy policies.
I may also disclose information where required by law or where necessary to protect my legal rights.
Data Storage & Security
I take reasonable steps to protect the personal information I collect from unauthorised access, misuse, loss or disclosure.
As RHMEDIA operates online, some information may be stored through secure third-party platforms used for communication, project management, file storage and service delivery.
While I take appropriate precautions, no online system can guarantee complete security.
Data Retention
I retain personal information only for as long as necessary to:
Provide my services
Maintain project records
Meet legal and financial obligations
Resolve any disputes or enquiries
When information is no longer required, I will securely delete or remove it where appropriate.
International Data Transfers
Some platforms and services I use may store or process information outside Australia.
By contacting RHMEDIA or using my services, you acknowledge that your information may be processed in countries with different privacy laws.
I use reputable providers that maintain appropriate security practices to protect your information.
Your Privacy Rights
You have the right to request:
Access to the personal information I hold about you
Corrections to inaccurate or outdated information
Removal of your personal information where appropriate
Information about how your data is collected and used
If you would like to make a request, please contact me and I will respond as soon as reasonably possible.
Children's Privacy
RHMEDIA does not knowingly collect personal information from children under the age of 16.
If I become aware that personal information has been collected from a child without appropriate consent, I will take reasonable steps to remove that information.
Changes to This Privacy Policy
I may update this Privacy Policy from time to time to reflect changes to my services, business practices or legal requirements.
Contact Me
If you have any questions about this Privacy Policy or how RHMEDIA handles your information, please contact me.
RHYS HODGE
Email: rhmediaau@gmail.com
Alternatively, you can go to the contact page on this site to submit a general enquiry.
I aim to respond to all privacy-related enquiries as soon as possible.